SHIPMENT CARRIERS. DPI Merchandising, inc. chooses the most economical carrier and carrier method option at time of picking and packing your order. The carrier option chosen may be different than the one the customer chooses at time of checkout. INTE

What is the Gearbox Loot Store shipping policy?

We appreciate our fans all over the globe. We currently are only able to offer shipping products to the following countries. Asia. Europe. Africa. Central America. North America. Oceania. South America. Other

What countries does the Gearbox Loot Store ship to?

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Gearbox Loot Store

Shipping Questions

Can I cancel my order and rebuy the items that are on sale?

What is the Gearbox Loot Store return policy?

What are the Gearbox Loot Store refund policies?

What are the Gearbox Loot Store exchange policies?

What are the return and refund policies for international orders?

Cancellation and Refund Questions

I bought an item and it went on sale at a later date. May I have a refund on the difference?

Another retailer is discounting a product. Will you price match?

I have a discount code or promotion and its not working with another discount code or promotion.  Can I have both?

What are some common discount or code restrictions?

Discount & Code Questions

Why can't I add a second item to my cart?

Ordering Questions

What is a pre-order product?

When will I be charged for a pre-order?

Pre-Order Questions

What is the Gearbox Loot Store Privacy Policy?

Can I delete my privacy information?

Privacy Questions

I have a product idea, who should I contact?

Submission Questions